Stakeholder Engagement|Stakeholder Communications and Outcomes

Stakeholder Communications and Outcomes

Nuvoton pursues corporate sustainability by referencing the 2021 version of the Global Reporting Initiative (GRI) Standards and the AA1000 Accountability Principles Standard issued by the Global Reporting Initiative (GRI). It identifies major issues based on the principles of inclusivity, materiality, responsiveness, and impact. Following the GRI 3: Material Topics 2021 framework, it constructs a process for analyzing major issues to assess the positive and negative impacts of these issues on the environment, economy, and people (including human rights).

We offer a comprehensive complaint mechanism for stakeholders. Relevant units collect and manage complaints, and corresponding management units track them. Major incidents are discussed at functional committees. For significant sustainability issues, the Sustainability Development Committee summarizes ESG performance indicators and major sustainability themes of the year, which are then included in the agenda of the Board of Directors for communication and feedback. The Sustainability Development Committee reports the results of ESG performance indicator implementation and annual major sustainability themes to the Board of Directors.

StakeholderMaterialityTopics of ConcernFrequency of CommunicationCommunication achievements and issue responses in 2023.
 
Employees
Employees are the crucial asset to Nuvoton and key to the competitiveness of the company.
  • Valuing and nurturing talents.
  • Labor-management meetings (quarterly)
  • Supervisor quarterly meetings (quarterly)
  • Supervisor operational intelligence sharing sessions (quarterly)
  • Employee welfare committee (quarterly)
  • Employee suggestion box (irregular)
  • Complaint mailbox and hotline (irregular)
  • Internal website (irregular)
  • Various organizational meetings (irregular)
  • Training courses (irregular)
  • Conducted 4 labor-management meetings
  • Conducted 4 supervisor quarterly meetings
  • Held 4 supervisor operational intelligence sharing sessions
  • Organized 4 Town Hall Meeting
  • Addressed 7 internal communication channel issues
  • Published 52 articles on the employee website homepage
  • Issued TO ALL announcements on the internal website
 
Customers
Customers constitute the main source of income of the company, to which Nuvoton is committed to provide products and services of the best quality.
  • Information security and privacy protection.
  • Climate change.
  • Customer satisfaction surveys (annually)
  • Customer surveys or on-site audits (irregular)
  • Company website member area (irregular)
  • Technical seminars (irregular)
  • Telephone, email (irregular)
  • Organized a total of 42 online or offline high-value innovation product customer training seminars and communicated with potential customers, discussing market trends and product/technical support information, receiving favorable feedback from customers.
  • Ensured smooth communication channels such as company website emails, chat windows, technical communities, offline telephones, and daily visits and utilized the D365 customer service system to optimize the immediacy of technical support knowledge base and responses.
  • Continuously updated online digital documents, audio, and technical support resources to assist customers in rapid product development
 
Suppliers/Contractors
Suppliers provide raw materials necessary for the operation and production of the company, together with which Nuvoton is committed to growth.
  • Climate change
  • Supplier ESG & RBA self-assessment (annually)
  • Completed annual evaluations of major suppliers
  • 100% of suppliers signed the RBA Code of Conduct
  • 100% of suppliers signed the "Conflict Minerals Declaration"
  • 100% of suppliers signed the "Hazardous Substance Declaration"
  • 86% of major suppliers published ESG reports
  • Conducted greenhouse gas emission surveys (ISO 14064) for major suppliers
  • Collected baseline and reduction targets for greenhouse gas emissions from major suppliers
 
Government Agencies/Associations
Nuvoton shall comply with the laws and regulations of local governments as well as actively conform to relevant policies and prevent any form of illicit act.
  • Corporate governance and integrity in business.
  • Climate change
  • Official documents (irregular)
  • Regulatory briefing sessions (irregular)
  • Communication through industrial associations and regulatory authorities in the science park (irregular)
  • Participated in 12 meetings of environmental and safety regulatory authorities1
  • Received 18 official documents from the Science Park Association
  • Related to solar photovoltaic projects
 
Shareholders/Investors
Institutional investors and individual investors that invest in or are willing to invest in Nuvoton
  • Corporate governance and integrity in business.
  • Shareholder Meeting (annually)
  • Annual Financial Report (annually)
  • Company Website (periodically)
  • Stock Market Updates (regularly/periodically)
  • Held quarterly online analyst meetings in 2023, totaling 4 sessions with a cumulative attendance of over 500 people.
  • Conducted 1 shareholder meeting
  • Disclosed annual reports once
  • Disclosed consolidated financial reports 4 times
  • Monthly revenue announcements 12 times
  • Periodically disclosed significant company information
  • Regularly disclosed operational information in accordance with the law
 
Communities and NGOs
Nuvoton seeks the win-win prosperity for the society, cares for issues local to communities, and realizes a wonderful society.
  • Community care and public welfare activities.
  • Company Website (periodically)
  • Email (periodically)
  • Facebook Fan Page/Instagram (periodically)
  • Conducted 2 community visits
  • Organized 2 blood donation activities, totaling 112 bags of blood donated
  • Held 1 lecture by a renowned individual
  • Organized 1 second-hand book donation event "Reading, Loving, Sharing"
  • Conducted 5 campus forums
 
Media
The media plays a role as a bridge between Nuvoton and stakeholders, enabling them to access real-time information released by Nuvoton. This helps Nuvoton in disclosing positive sustainability information to its stakeholders.
  • Corporate governance and integrity in business.
  • Valuing and nurturing talents.
  • Innovation research and development management.
  • Business strategy and operational performance.
  • Analyst Meetings (quarterly)
  • Company Website (periodically)
  • Issued press releases for major operational news (irregularly)
  • Conducted 4 analyst meetings
  • Published 30 press releases
  • Published 19 significant messages.